Shipping Policy

Shipping Policy – DECORASIA

At DECORASIA, we are committed to delivering handcrafted and decorative products to you in a safe, timely, and reliable manner. Please read our shipping policy carefully to understand how orders are processed and delivered.

1. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders are not shipped or delivered on Sundays or public holidays.

During peak seasons, festivals, or sales events, processing time may be slightly extended.

2. Shipping Time & Delivery

Domestic Shipping (India):
Estimated delivery time is 2–9 business days, depending on your location.

Delivery timelines may vary due to factors beyond our control such as weather conditions, courier delays, or remote area delivery.

3. Shipping Charges

Shipping charges (if applicable) are calculated at checkout based on:

Product size & weight

Delivery location

Any applicable shipping fee will be clearly displayed before order confirmation.

4. Shipping Partners

We work with trusted courier and logistics partners to ensure safe and timely delivery of your orders.

Once your order is shipped, tracking details will be shared via email or SMS.

5. Order Tracking

After dispatch, you will receive a tracking number to monitor the status of your shipment.

If tracking information does not update immediately, please allow 24–48 hours.

6. Delivery Address & Accuracy

Customers are responsible for providing complete and accurate delivery details.

DECORASIA will not be responsible for delays or non-delivery caused by incorrect or incomplete address information.

7. Damaged or Missing Packages

If you receive a damaged product or an incomplete package, please contact us within 48 hours of delivery with:

Order ID

Photos/videos of the damaged item and packaging

We will investigate and assist with a replacement or resolution as per our return policy.

8. International Shipping

It depends on country , will contact you directly .

9. Delayed or Failed Deliveries

In case of delivery delays, we request your patience and cooperation.

If a shipment is returned to us due to failed delivery attempts or incorrect address, re-shipping charges may apply.

10. Contact Us

For any shipping-related queries, feel free to contact us:

Email: support@decorasia.in

Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM

Thank you for shopping with DECORASIA.
We appreciate your trust in handcrafted and artisanal decor.