Terms And Condition
Terms & Conditions – DECORASIA
Welcome to DECORASIA. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. General
These terms govern your use of the DECORASIA website and services.
By placing an order, you confirm that you are legally capable of entering into a binding contract.
DECORASIA reserves the right to update or modify these terms at any time without prior notice.
2. Products & Pricing
All products are handcrafted; slight variations in color, size, or finish are natural and not considered defects.
Prices are listed in INR and are subject to change without notice.
Product images are for reference only; actual products may slightly vary.
3. Orders & Payments
Orders are confirmed only after successful payment.
We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspicious activity.
4. Intellectual Property
All content on this website, including images, logos, text, and designs, is the property of DECORASIA and may not be used without permission.
5. Limitation of Liability
DECORASIA shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
6. Governing Law
These terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.
Cancellation & Refund Policy – DECORASIA
Order Cancellation
Orders can be cancelled within 24 hours of placing the order.
Once the order is shipped, cancellation requests will not be accepted.
Refund Policy
Refunds are applicable only in cases of:
Damaged products
Wrong product delivered
Manufacturing defects
Refunds will be processed after product inspection.
Approved refunds will be credited to the original payment method within 7–10 business days.
Non-Refundable Items
Customized or made-to-order items
Products damaged due to misuse or improper handling
3-Day Return Policy – DECORASIA
At DECORASIA, we offer a 3-day return policy from the date of delivery.
Eligibility for Return
The product must be unused, undamaged, and in original packaging.
Return requests must be raised within 3 days of delivery.
Return Process
Contact us with your Order ID and issue details.
Share clear photos/videos of the product.
Once approved, return instructions will be shared.
Important Notes
Return shipping costs may be borne by the customer unless the product is damaged or incorrect.
Products showing signs of use will not be eligible for return.
Privacy Policy – DECORASIA
Your privacy is important to us. This Privacy Policy explains how DECORASIA collects, uses, and protects your information.
Information We Collect
Name, phone number, email address
Shipping and billing address
Payment details (processed securely via third-party gateways)
How We Use Your Information
To process and deliver orders
To communicate order updates and support
To improve our website and services
Data Protection
We do not sell, rent, or share your personal information with third parties except for order fulfillment.
All transactions are secured using industry-standard security measures.
Cookies
Our website may use cookies to enhance user experience.
You may disable cookies through your browser settings.
Third-Party Services
Payment gateways and courier partners have their own privacy policies.
DECORASIA is not responsible for third-party privacy practices.
Consent
By using our website, you consent to our Privacy Policy.
Contact Information
For any queries related to policies, orders, or privacy:
DECORASIA
📧 Email: support@decorasia.in
🕒 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM